Keeping VigilKids running on Vivo phones
VigilKids Help Center · Android
Phone Settings
Setting names may vary depending on your device model and operating system version. Not all devices will have every setting listed below; simply enable whichever options are available on your child’s device.
Settings for App Auto-launch and Background Operation
Open your phone’s "Settings" and locate "Apps & Permissions" or "App Management" (on some devices, this may be found under "More Settings" > "Applications").
Find "VigilKids" in the list of apps and tap on it.
Notifications: Disable "Allow Notifications."
Permissions > All Permissions / Individual Permission Settings: Ensure that "Auto-launch," "Display pop-up windows while running in the background," and "Floating windows" are enabled.
Settings > Apps & Permissions > Permission Management > Permissions > VigilKids
Security Level: Select "Low."
Battery and Power-Saving Mode Settings
Go to "Settings" > "Battery" or "Battery Management."
Disable "Power-Saving Mode," "Super Power-Saving Mode," "Sleep Mode," and "Automatic Power-Saving Mode."
For background power management/high background power consumption: Locate "VigilKids" and select "Allow high background power consumption" or "Allow background activity."
For background battery optimization/restrictions: Set "VigilKids" to "Unrestricted" or "Allow background activity."
Ensure that "High background power consumption" is enabled for "VigilKids."
Check settings such as "Battery Optimization," "Battery Manager," or "Power-Saving Plans" within "Battery Management" to ensure that no restrictions are applied to "VigilKids."
Check "Battery Usage" or "Power Consumption Ranking" under "Battery Management" to confirm that "VigilKids" is not being restricted.
If there is a "Scheduled Power-Saving" or "Set Schedule" option, select "No schedule" or disable the scheduling feature.
Network Connection and Data Permission Settings
Open "iManager" > Data Management
Data-Saving Mode: Disable "Data-Saving Mode."
Network Access Management: Ensure "VigilKids" is selected for both "Mobile Data" and "WLAN."
Settings > WLAN > Advanced Settings
WLAN Sleep Policy: Select "Never sleep."
Disable Sensitive Permission Prompts
Go to Phone Settings > Privacy > Sensitive Permission Prompts and disable this option.
Other settings to prevent restrictions: Go to Phone Settings > Digital Wellbeing & Parental Controls (or "Health/Usage" settings) > Always Allowed, and ensure that VigilKids is included in the list of allowed apps.
If your device supports "locking" recent tasks, long-press VigilKids in the "Recent Tasks" list and lock it (the padlock icon should appear in the locked/closed state).