Keeping VigilKids running on Pixel phones
VigilKids Help Center · Android
Phone Settings
Setting names may vary depending on your device model and operating system version. Not all devices will have every setting listed below; simply enable whichever options are available on your child’s device.
Battery Settings
Go to Phone Settings > Battery.
Power-saving mode: Off
Super power-saving mode: "Never use"
Adaptive Battery: Off
App Settings
Go to your phone's Settings > Apps (or Apps & notifications) > VigilKids.
Notifications: Turn off.
Mobile data & Wi-Fi / Background data: Enable "Background data" (or "Background usage") and turn on "Unrestricted data usage."
Device usage time: Set to "Unrestricted."
Pause app activity if unused: Disable this option to prevent the system from automatically pausing VigilKids.
Battery: Ensure battery optimization is set to "Not optimized" or "Unrestricted."
Network Settings
Go to Phone Settings > Network & internet > Data Saver
Use Data Saver: Off
Unrestricted data: Ensure that VigilKids is selected as an app with unrestricted data access.
Accessibility Settings
Search for "Accessibility" in your system settings, then navigate to the "Accessibility menu."
Ensure that the "Accessibility menu" shortcut is turned off.
Note
1
Whether the VigilKids background process is terminated depends primarily on the mobile operating system, not on the VigilKids developers. Consequently, the settings mentioned above can only help reduce the frequency with which the VigilKids background process is terminated; they cannot entirely prevent it from being shut down. In certain situations—such as when the device battery is very low, too many apps are running in the background, or the device/operating system is outdated—the process may still be terminated frequently.
2
Additionally, issues such as the device being powered off, the VigilKids app being uninstalled, or a lack of network connectivity will also prevent the app from functioning. Please check for these conditions first if you encounter any issues.